We take strong safety measures to ensure that the orders delivered to you are in perfect condition. However, in case of damage, manufacturing defect, or wrong item delivery, replacements are done at no extra cost or the complete amount is refunded, provided that the request for replacement/return of the item is made within 9 days after receipt of the order.
An unboxing video is mandatory with the original packaging in case of claims on missing items/ leakage/ breakage or damage/ or incorrect product delivery.
To get a refund or replacement, email us at care@vedobi.com and call at our toll-free no. 1800-121-0053 stating your Order Number and the Reason for replacement/refund.